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Privacy Policy
One of the most important aspects of business
online is the ability to gain the trust of potential clients. For this
reason, service at MyLuci.com is dedicated to promoting privacy as a
main priority by protecting sensitive personal information. Luciano
Smokes Inc. is well aware of the fear most people have of bad business
practices which may compromise confidential information, share
information without authorization, or misuse personal information in
any way. We want to assure you that all information collected whether
you purchase from our site or not will only be used to serve you and
never to mislead you. We do not guarantee complete security of stored
information, however, we have implemented security policies and
features to prevent misuse of the information you entrust our company
with.
1) Collected Personal Information
When you submit information to build your customer
profile or communicate with us electronically or over the phone, we
will use the information to facilitate convenient and efficient service
to our customers. All information collected will be used for the
purposes of this site only. We will not intentionally share, sell,
rent, or trade data with other companies that have nothing to do with
service on MyLuci.com. Information you fill out to join is basic such
as name, gender, DOB, email, phone numbers, and addresses.
The information you provide will be used to
facilitate present and future purchases and for security purposes. We
need to prevent fraud by confirming the identity of credit card holders
and also to prevent sales of our products to un-authorized or
under-aged buyers. Inform us immediately if you discover someone is
fraudulently using your identity or personal information. Any claim
submitted to us of fraudulent use of personal information or forged
identification, will immediately demonstrate grounds for deleting that
information. We do not intentionally solicit personal information from
or about children or minors. Our product is for smoking adults. We will
delete information as a violation of privacy policy if it is discovered
we have received any personal information from a minor.
2) Third Party Vendors
These are business intermediates such as credit
card companies, freight companies, and call centers which act to
fulfill orders or services you request. These companies have their own
privacy policies (separate from ours) to protect your information and
will have access to the essential personal information needed to
perform their function on behalf of our company.
3) Site Security
All employees and partners take your personal
information very seriously. Access to member personal information is
limited number of qualified individuals dedicated to customer
satisfaction. The information is password and ID protected. Web
security is reviewed monthly. Encryption protocols protect your most
sensitive information such as credit card numbers or social security
numbers. For instance, only the last five digits of credit card numbers
will be revealed when confirming an order while the entire credit card
number will be transmitted to the credit card company. Protect your
information by logging off when finished with orders. Refer to the
Terms of Use for security issues we cannot reasonably guarantee.
4) Revisions/ Updates
Members subscribed to the site may correct or
update your personal information by visiting the ‘My Account’ link.
Changes will be reflected into databases instantly. If you wish to
deactivate your account, you may contact member services through the
‘Contact Us’ link.
Privacy Notice information may be subject to change
given the discretion of our company. However, we will always act to
protect personal information regarding your account. You should check
our Web Site frequently to understand changes to policies.
5) Add-ons from Other Sources
We may correct or supplement information about you
and add it to our database based on submissions by partners, third
parties, or other data suppliers. Examples include changes to postal
representation based on information supplied by carriers or other
intermediary partners to make sure orders are completed effectively and
at lower costs. This is intended to ensure better communication and to
facilitate future purchases more easily.
6) Communication
At times, we may send out email messages alerting
product availability, changes to the site, policy changes, or special
promotional offers. Additionally, we may contact you if a) you contact
us, b) there are updates about orders c) we need to for administrative
purposes. Administrative emails will not contain promotional offers. If
you chose to receive news letters, they will only contain promotional
offers from MyLuci.com.
7) Legal Disclaimer
We are entirely committed to user privacy of
personal information. However, we may be required to disclose personal
information if it is required by law in which we have good-faith belief
disclosure is necessary to comply with a judicial proceeding, court
order, or any other legal process.
8) Cookies
Use of cookies may be used to provide a more
satisfying and convenient browsing experience and allows our company to
get a better understanding of site traffic. These cookies are data that
your browser may store onto your computer hard drive to help us
identify you when you enter our site. It is not a requirement to use
our site. If you do not wish to use cookies we recommend downloading
appropriate programs that will block cookies. Refer to your browser’s
help tool to turn off cookies altogether or to be notified when a
cookie is downloaded. Log files are not tied to personally identifiable
information.
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